ATM Services


Fast and Easy-to-Use

Through our ATM network, you can now enjoy a variety of 24/7 services that will make your life much easier.

Our ATMs are easy to use and operate in both Arabic and English. Simple instructions appear on the screen, guiding you through the transactions step-by-step. Sounds and visual signals also alert you to any errors or oversights, such as forgetting to retrieve your card from the ATM or forgetting your cash.

Transactions/Services

Via ABK-Egypt ATMs, you can settle your Credit Card payments, deposit cash in your account, transfer between your own accounts, and more…

Using your ABK-Egypt Debit Card

  • Withdraw, deposit or transfer cash from all accounts linked to your card
  • Deposit cash without an envelope (at selected ATMs)
  • Transfer funds between your own accounts
  • Make balance enquiries
  • Create and change your Debit Card PIN

Using your ABK-Egypt Credit Card

  • Withdraw cash by debiting your Credit Card (Terms & Conditions apply)
  • Activate your new Credit Card
  • Settle your Credit Card payments (without entering your PIN code)
  • Issue mini statement for your Credit Card
  • Change your Credit Card PIN

Using Other Banks Debit or Credit Cards 

  • Withdraw cash from your linked account

Cash Deposit Service

Now you do not need to visit your branch and wait in a queue to deposit over the counter, you can deposit cash into your accounts & pay your credit card at your convenience through selected ATMs. You will be able to insert cash directly into the designed cash slot, your deposit will reflect in your account instantly*, and you will receive not only a receipt, but also an SMS on your registered mobile number, confirming your deposit transaction.


How to deposit using your ABK-Egypt Debit Card?

  • Insert your Debit Card in the ATM
  • Choose language
  • Enter your Personal Identification Number (PIN)
  • Select "Cash Deposit" from the main menu
  • Identify the “Beneficiary Account”
  • Insert the banknotes into the ATM cash slot, not exceeding 60 banknotes or EGP 10,000 per transaction
  • In case any banknotes are not accepted, they will be returned to you. You can continue your deposit through adding banknotes in a better condition, or you can end the deposit with a lower amount


How to deposit using your ABK-Egypt Credit Card?

  • Insert your credit card in the ATM
  • Choose language
  • Select "Credit Cards Payment" from the main menu
  • Insert the banknotes into the ATM slot, not exceeding 60 banknotes per transaction
  • In case any banknotes are not accepted, they will be returned to you. You can continue your deposit through adding banknotes in a better condition, or you can end the deposit with a lower amount

To view locations of instant cash deposit ATMs, please click here

* The value date of ATM deposit using your ABK-Egypt Debit Card is instant

* Your Credit Card payment will reflect on your Card after processing

For more information, please contact ABK-Egypt Call Center on 19322 available 24/7

 

Frequently Asked Questions


  • What cash denominations are accepted by the ATM?
  • The ATM only accepts Egyptian Local Currency of the following denominations: 10-20-50-100-200 (Coins are not accepted).

  • Are there any types of notes that might not be accepted?
  • Counterfeit, damaged and foreign currency notes will not be accepted by the ATM.

  • Is there a limit per transaction for deposits by Debit Card?
  • Yes, the maximum allowed amount per cash deposit transaction is EGP 10,000.

  • What is the maximum number of notes that can be deposited per transaction by Debit Card?
  • The maximum number of notes that can be deposited in a single transaction is 60. However, given the maximum allowed amount of EGP 10,000 per transaction, in case the deposit consists exclusively of bills of EGP 200, then the maximum number of banknotes must be 50.

  • Is there a daily limit of deposit for transactions by Debit Card?
  • Yes, the daily limit is EGP 30,000 for cash deposit transactions.

  • Is there a daily allowed number of successful deposit transactions by Debit Card?
  • Yes, five transactions daily.

  • Are there any limits for deposits (payments) made by Credit Card?
  • The maximum number of notes that can be deposited in a single transaction is 60. No other limits apply.

  • What is the correct way to deposit cash into an ATM?
  • Notes should not be soiled or wet. Notes should be unfolded, without pins, clips or rubber bands, and should be inserted with their broad side forward (landscape mode).

  • What shall I do if the ATM returns my banknotes?
  • In case any banknotes are not accepted, they will be returned to you. You can still continue your deposit, adding other suitable banknotes, or you can end the deposit with the lower amount.

  • Is there a cut-off time for the cash deposited to show up on my account?
  • The value date of ATM deposit using your ABK-Egypt Debit Card is instant and your Credit Card payment will reflect on your Card after processing.

Safety Tips

For your own safety, please read the following ATM safety tips:

  • Observe your surroundings before using an ATM
  • Shield the screen and keyboard so anyone waiting to use the ATM cannot see you enter your PIN or transaction amount
  • Put your cash, card and receipt away immediately. Count your money later, and always keep your receipt
  • If you see anyone or anything suspicious, cancel your transaction and leave immediately
  • Keep your card in a safe place to avoid damage or theft
  • Memorize your Personal Identification Number (PIN). Never write the PIN down on anything in your wallet or on the card
  • When selecting a PIN, avoid numbers and letters that relate to your personal information. For example, do not use your initials, birthday, telephone number
  • Immediately report lost or stolen card, calling our Call Center on 19322 (from Egypt) or +202-35352790/91 (from abroad) 24/7 or through Online Banking Service
  • To help guard against fraud, keep your ATM receipts until you check them against your monthly statement
  • Never reveal your PIN to anyone