PHONE BANKING
With ABK- Egypt Phone Banking Services, you can address your inquiries and requests 24 hours a day, 7 days a week on 19322 (from within Egypt) or +202 35352790/91 ( from outside Egypt) and make your life easier.
Features
- NEW! Automated Phone Banking Services:
- Secure access with your Debit or Credit Card and Telephone PIN
- Check your Bank accounts’ balances and their last 5 debit and credit transactions in Arabic and English
- Credit Card Activation
- Call Center agents available 24/7 to handle all types of inquiries and requests from customers and prospects
Benefits
- Access to your accounts anytime, anywhere
- Free registration to the automated Phone Banking Services
- Total security and privacy of your financial information and personal data
- All calls are recorded for security and quality assurance purposes
How to register?
- Prerequisite for your registration to the Automated Phone Banking Services as an Individual customer is to have a Debit or Credit Card with the Bank, and to have signed the Terms and Conditions for Phone Banking in one of ABK-Egypt Branches
- Then you can register to the service by calling 19322 (from within Egypt) or +202 35352790/91 (from outside Egypt), using your Debit/Credit Card and your registered mobile phone number provided to the Bank to create your Telephone PIN
- To find your nearest branch, click here
- To view the Frequently Asked Questions (FAQs) about the Automated Phone Banking Services, click here
- For the Phone Banking IVR map that will help you navigate through our Menu options, click here